A cleaner client handoff
A visible route from signed agreement through internal setup and delivery kickoff.
The brief
A 140-person professional-services organization re-entered the same information across sales, finance and delivery while incomplete work entered setup without an owner.
The considered details
The concept produces a current-state map, minimum-ready checklist, named exception path and 30-day pilot plan. It shows what would be tested without claiming an outcome.
Concept project. People, locations and commercial details are illustrative; these images do not document completed client work.
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